When a computer algorithm treats people unfairly, they tend to get just as angry and retaliate just as often as they would against a human wrongdoer. A new series of experiments published in Journal of Experimental Psychology: General provides mixed evidence on whether punishing a machine brings the same sense of closure as punishing a person, but it suggests that a machine’s response to being punished, such as sounding hurt or promising to make fairer offers, can strengthen people’s…
